Q: How much notice do you need to get started?
A: At Lieu Healing Hearts HHC, we strive to fill your needs as soon as possible. Call as soon as you think you may have a need, and while the more notice the better, if urgent, we will try to initiate services immediately.
Q: Are Lieu Healing Hearts HHC Caregivers licensed, bonded and insured?
Yes, Lieu Healing Hearts HHC is licensed by the Texas Department of Health and Human Services to provide Personal Assistant Services. All Caregivers are company employees and are therefore covered under our licensure and insurance.
Q: Does insurance cover the cost of this service?
A: Lieu Healing Hearts HHC accepts Long Term Care Insurance, and we will assist with the billing for such plans. However, because Personal Assistance Service does not require the services of a nurse or physical therapist, medical insurance will not cover the cost of care.
Q: What services does Lieu Healing Hearts HHC are provide?
A: Please click on the Services page for an extensive explanation of the care we can provide. If your need is not listed, please call us and we’ll be happy to discuss whether we can help with any special circumstance.
Q: Can Lieu Healing Hearts HHC take my loved one to appointments? Is there an additional cost for this?
A: Yes, our Caregivers can drive the Client’s vehicle, for which the cost is included with the time. The caregiver can also drive their own vehicle, which incurs at $0.80 cents per mile. Lieu Healing Hearts HHC runs DPS backgrounds on all Caregivers, and are covered through company insurance. *If Long-Term Care Insurance or Medicaid/MCOs are paying for the services, mileage fees may be the responsibility of the client.
